How to Check the Status of an Estimate Request

On Mobile App

Tap the project card. Scroll down and check the status of your estimate in the Estimates section:

The status of your estimate can be:

• New: An estimator has not been assigned yet

• In progress: The estimate is currently being worked on

• Sketch in progress: Waiting for the sketch to be ready

• Response needed: Estimate is on hold until the customer provides the requested information

• Rejected: Please see below reasons for rejection

  • Customer’s request

  • Not enough data

  • Other (to be discussed with Estimators)

  Note: If the original estimate is rejected, we should not allow ordering revisions.

• Done: The estimate is ready

If the estimator left a comment for your estimate, you can view it by tapping the estimate card and then tapping the speech bubble icon:

On Web Portal

Click the "Request estimate" button on the project card:

Check the status of your estimate:

The status of your estimate can be:

• New: An estimator has not been assigned yet

• In progress: The estimate is currently being worked on

• Sketch in progress: Waiting for the sketch to be ready

• Response needed: Estimate is on hold until the customer provides the requested information

• Rejected: Please see below reasons for rejection

  • Customer’s request

  • Not enough data

  • Other (to be discussed with Estimators)

  Note: If the original estimate is rejected, we should not allow ordering revisions.

• Done: The estimate is ready

If the estimator left a comment for your estimate, click the arrow icon on the right to expand the details:

Click the "View Estimator comment" or “View Rejection reason” button to read the comment: