# DocuSketch

> Knowledge base documentation for DocuSketch.

## Documentation

- [DS1 Quick Start Guide](https://help.docusketch.com/docs/ds1-quick-start-guide.md)
- [Book Live Training with a DocuSketch Trainer](https://help.docusketch.com/docs/book-live-training-with-a-docusketch-trainer.md)
- [DocuSketch Training Videos](https://help.docusketch.com/docs/docusketch-training-videos.md)
- [How to Log Into DocuSketch](https://help.docusketch.com/docs/logging-into-docusketch.md)
- [5 Essentials for Getting up and Running](https://help.docusketch.com/docs/5-essentials-for-getting-up-and-running.md)
- [Proper Hardware Setup: Camera, Tripod and LED Lamp](https://help.docusketch.com/docs/proper-hardware-setup.md)
- [Creating Your First Project](https://help.docusketch.com/docs/creating-your-first-project.md)
- [Finding and Measuring Correct Ceiling Height in Each Room](https://help.docusketch.com/docs/finding-and-measuring-the-correct-ceiling-height-in-each-room.md)
- [DS1 Camera](https://help.docusketch.com/docs/ds1-camera.md)
- [Ricoh Theta](https://help.docusketch.com/docs/ricoh-theta.md)
- [MadVenture/MiSphere](https://help.docusketch.com/docs/madventuremisphere.md)
- [Adding Comments to Your Project](https://help.docusketch.com/docs/adding-comments-to-your-project.md)
- [Adding Comments to Your Project: For IOS Users](https://help.docusketch.com/docs/adding-comments-to-your-project-for-ios-users.md)
- [Adding Scope of Work to Your Project](https://help.docusketch.com/docs/adding-scope-of-work-to-your-project.md)
- [How to Upload a Project](https://help.docusketch.com/docs/how-to-upload-a-project.md)
- [Camera and Tripod Placement](https://help.docusketch.com/docs/cameratripod-placement.md)
- [Time Shift Mode vs. Single Image Mode](https://help.docusketch.com/docs/time-shift-mode-vs-single-image-mode.md)
- [Reasons to Use the “Reshoot” Feature](https://help.docusketch.com/docs/reasons-to-use-the-reshoot-feature.md)
- [Reasons to Use the “Add 360° Image” Feature](https://help.docusketch.com/docs/reasons-to-use-the-add-360-image-feature.md)
- [Shooting Stairways Effectively](https://help.docusketch.com/docs/stairways.md)
- [Best Practices for Quality 360° Images and Accurate Sketches](https://help.docusketch.com/docs/best-practices-for-quality-360-images-and-accurate-sketches.md)
- [Ways to Use the LED Lamp](https://help.docusketch.com/docs/ways-to-use-the-led-lamp.md)
- [DS1 Camera Kit Overview](https://help.docusketch.com/docs/ds1-camera-kit-overview.md)
- [Proper Tripod Set-Up to Ensure Success](https://help.docusketch.com/docs/proper-tripod-set-up-to-ensure-success.md)
- [How to Order a Camera Kit?](https://help.docusketch.com/docs/how-to-order-a-camera-kit-2.md)
- [Notification Alert that the Camera Storage is Full](https://help.docusketch.com/docs/notification-alert-that-the-camera-storage-is-full.md)
- [DS1 Camera: How to Find Serial Number](https://help.docusketch.com/docs/ds1-how-to-find-serial-number-on-ds1-camera.md)
- [How to Add a Timeline](https://help.docusketch.com/docs/how-to-add-a-timeline.md)
- [How to Reshoot 360° Images in a Project](https://help.docusketch.com/docs/how-to-reshoot-360-images-in-a-project.md)
- [How to Share 360° Tour](https://help.docusketch.com/docs/sharing-your-360.md)
- [How to Enter 360° Tour](https://help.docusketch.com/docs/how-to-enter-360-tour.md)
- [How to Reupload My Project?](https://help.docusketch.com/docs/how-to-reupload-my-project.md)
- [How to Document a Property Simultaneously](https://help.docusketch.com/docs/documenting-a-property-simultaneously.md)
- [How to Update Project Information](https://help.docusketch.com/docs/how-to-update-project-information.md)
- [How Can Employee Accounts Access Office Projects](https://help.docusketch.com/docs/how-to-access-office-projects.md)
- [How to Archive Projects](https://help.docusketch.com/docs/archiving-projects.md)
- [How to Delete a Project](https://help.docusketch.com/docs/delete-projects.md)
- [Sketch Request Overview](https://help.docusketch.com/docs/sketch-request-overview.md)
- [How to Request a Sketch](https://help.docusketch.com/docs/how-to-request-a-sketch.md)
- [How to Use Automatic Sketch Requests](https://help.docusketch.com/docs/how-to-use-automatic-sketch-requests.md)
- [How to Update My Sketch After Adding New 360° Images to the Project](https://help.docusketch.com/docs/how-to-update-my-sketch-after-adding-new-images-to-the-tour.md)
- [Sketch Delivery Timestamps](https://help.docusketch.com/docs/sketch-delivery-timestamps.md)
- [How to Check the Status of My Sketch](https://help.docusketch.com/docs/how-to-check-the-status-of-my-sketch-1.md)
- [What Are Sketch Credits and How They Work](https://help.docusketch.com/docs/sketch-credits.md)
- [How to Download Sketches](https://help.docusketch.com/docs/how-to-download-sketches.md)
- [How to Import My Sketch to Xactimate](https://help.docusketch.com/docs/how-to-import-my-sketch-to-xactimate.md)
- [How to Import My Sketch to Symbility](https://help.docusketch.com/docs/how-to-import-my-sketchto-symbility.md)
- [Best Practices for Documenting Commercial Property Losses](https://help.docusketch.com/docs/best-practices-for-documenting-commercial-property-losses.md)
- [Scope of Work Tool Overview](https://help.docusketch.com/docs/scope-of-work-tool-overview.md)
- [Example of Scope of Work](https://help.docusketch.com/docs/example-of-scope-of-work.md)
- [Can I Change My Scope of Work After It is Uploaded?](https://help.docusketch.com/docs/can-i-change-my-scope-of-work-sow-after-it-is-uploaded.md)
- [Estimating Service Overview](https://help.docusketch.com/docs/estimating-service-overview.md)
- [How to Activate the Estimating Service](https://help.docusketch.com/docs/estimating-activation.md)
- [How to Request an Estimate](https://help.docusketch.com/docs/request-your-estimate.md)
- [Estimate Loss Types Overview](https://help.docusketch.com/docs/estimate-loss-types-overview.md)
- [Estimates Without Tours](https://help.docusketch.com/docs/estimates-without-tours.md)
- [How to Check the Status of an Estimate Request](https://help.docusketch.com/docs/process-documentation-template.md)
- [How to Request an Estimate Revision](https://help.docusketch.com/docs/how-to-request-a-revision.md)
- [How to Import a Completed Estimate](https://help.docusketch.com/docs/how-to-import-a-completed-estimate.md)
- [Understanding Estimate Billing](https://help.docusketch.com/docs/estimate-billing.md)
- [How to use the Estimate Chat Feature](https://help.docusketch.com/docs/estimate-chat.md)
- [Estimate notifications](https://help.docusketch.com/docs/estimate-notifications.md)
- [Project Best Practices for Estimating and Communicating Scope](https://help.docusketch.com/docs/project-best-practices-for-estimating.md)
- [Providing Feedback on Estimates](https://help.docusketch.com/docs/provide-feedback.md)
- [How to create a Project on Web Portal](https://help.docusketch.com/docs/create-a-project-web-portal.md)
- [Download Options](https://help.docusketch.com/docs/download-options.md)
- [360° Editor: Overview and Access Guide](https://help.docusketch.com/docs/introduction-to-the-360-editor.md)
- [360° Editor: How to Add a Room (360° Image)](https://help.docusketch.com/docs/how-to-add-room-in-the-360-editor.md)
- [360° Editor: How to Edit a Room (360° Image)](https://help.docusketch.com/docs/how-to-edit-room-in-the-360-editor.md)
- [360° Editor: How to Change Viewing Angle](https://help.docusketch.com/docs/change-viewing-angle.md)
- [360° Editor: How to Blur Area](https://help.docusketch.com/docs/blur-area.md)
- [360° Editor: How to Measure Surfaces with the Ruler Tool](https://help.docusketch.com/docs/ruler.md)
- [360° Editor: How to Add and Edit Comments](https://help.docusketch.com/docs/360-editor-comments.md)
- [360° Editor: How to Add and Edit Hotspots](https://help.docusketch.com/docs/hotspots.md)
- [360° Editor: How to View Claim Summary](https://help.docusketch.com/docs/claim-summary.md)
- [360° Editor: Timelines Overview](https://help.docusketch.com/docs/timelines-in-360-editor-overview.md)
- [360° Editor: Timelines compare mode](https://help.docusketch.com/docs/timelines-compare-mode.md)
- [360° Editor: How to Take a Screenshot](https://help.docusketch.com/docs/taking-screenshots-in-the-360-player.md)
- [360° Editor: How to Use Search](https://help.docusketch.com/docs/search-in-the-360-editor.md)
- [How to Download Video Comments](https://help.docusketch.com/docs/how-to-download-video-comments.md)
- [How to Share 360° Tour on Web Portal](https://help.docusketch.com/docs/360-sharing.md)
- [Viewing 360° Tour](https://help.docusketch.com/docs/viewing-tours.md)
- [Reports generation](https://help.docusketch.com/docs/reports-generation.md)
- [Bulk Project Archiving](https://help.docusketch.com/docs/bulk-project-archiving.md)
- [System Overview](https://help.docusketch.com/docs/system-overview.md)
- [How to Add a User](https://help.docusketch.com/docs/how-to-add-a-user.md)
- [How to Edit a User](https://help.docusketch.com/docs/how-to-edit-a-user.md)
- [Understanding Project Access Levels](https://help.docusketch.com/docs/project-access-level-settings.md)
- [How to Deactivate a User](https://help.docusketch.com/docs/how-to-deactivate-a-user.md)
- [How to Move Users Between Offices](https://help.docusketch.com/docs/how-to-move-users-between-offices.md)
- [How to Create an Office](https://help.docusketch.com/docs/how-to-create-an-office.md)
- [How to Edit an Office](https://help.docusketch.com/docs/how-to-edit-an-office.md)
- [How to Delete an Office](https://help.docusketch.com/docs/how-to-delete-an-office.md)
- [Email Notifications](https://help.docusketch.com/docs/notifications.md)
- [Visual Identity: Setting the Office Logo, Tripod Overlay and Hotspot Color](https://help.docusketch.com/docs/visual-identity.md)
- [Company Settings Overview](https://help.docusketch.com/docs/company-settings.md)
- [How to Check Your Subscription Plan](https://help.docusketch.com/docs/how-to-check-your-subscription-plan.md)
- [How to Read Billing Reports](https://help.docusketch.com/docs/how-to-read-billing-reports.md)
- [How to reset my password?](https://help.docusketch.com/docs/how-to-reset-my-password.md)
- [Viewing invoices and reports](https://help.docusketch.com/docs/viewing-invoices-and-reports.md)
- [How to read invoices](https://help.docusketch.com/docs/reading-invoices.md)
- [How Subscription Plans Work](https://help.docusketch.com/docs/how-subscription-plans-work.md)
- [Profile settings](https://help.docusketch.com/docs/profile-settings-1.md)
- [Update billing information](https://help.docusketch.com/docs/update-billing-information.md)
- [Managing accounts as an administrator](https://help.docusketch.com/docs/managing-an-account-as-an-administrator-1.md)
- [Creating new user accounts](https://help.docusketch.com/docs/creating-new-user-accounts.md)
- [DS1 Camera: My camera is not connecting to my device](https://help.docusketch.com/docs/my-camera-is-not-connecting-to-my-device-ds1.md)
- [DS1 Camera: Where to find WiFi password](https://help.docusketch.com/docs/where-to-find-the-ds1-wifi-password.md)
- [DS1 Camera: How to clear camera contents?](https://help.docusketch.com/docs/how-to-clear-camera-contents.md)
- [DS1 Camera: How to switch off the camera's auto sleep feature](https://help.docusketch.com/docs/how-to-switch-off-the-cameras-auto-sleep-feature.md)
- [DS1 Camera: How to Switch Shooting Modes](https://help.docusketch.com/docs/ds1-camera-how-to-switch-shooting-modes.md)
- [DS1 Camera: Troubleshooting Checklist](https://help.docusketch.com/docs/ds1-camera-troubleshooting-checklist.md)
- [DS1 Camera: Quick Fixes for Common Issues](https://help.docusketch.com/docs/ds1-camera-1.md)
- [DS1 Camera: Default Settings Checklist (Before Shooting)](https://help.docusketch.com/docs/ds1-camera-default-settings-checklist-before-shooting.md)
- [DS1 Camera: How to Update Camera Firmware](https://help.docusketch.com/docs/ds1-camera-how-to-update-camera-firmware.md)
- [Ricoh Theta / MadVenture / MiSphere: My camera is not connecting to my device](https://help.docusketch.com/docs/my-camera-is-not-connecting-to-my-device-what-can-i-do.md)
- [Ricoh Theta SC2 Business / Z1 Camera: How to clear contents](https://help.docusketch.com/docs/how-to-clear-contents-on-the-ricoh-theta-sc2-business-and-z1-cameras.md)
- [Ricoh Theta SC2 Business: Troubleshooting Checklist](https://help.docusketch.com/docs/ricoh-theta-sc2-business-troubleshooting-checklist.md)
- [Ricoh Theta SC2 Business / Z1 Camera: How to download images from the camera](https://help.docusketch.com/docs/ricoh-theta-sc2-business-z1-camera-how-to-download-images-from-the-camera.md)
- [MiSphere / MadVenture Camera: How to clear contents](https://help.docusketch.com/docs/how-to-clear-contents-on-a-misphere-or-madventure-camera.md)
- [I'm getting errors when taking 360° images](https://help.docusketch.com/docs/im-getting-errors-when-taking-pictures-what-can-i-do-1.md)
- [What do I do if my camera does not power on?](https://help.docusketch.com/docs/what-do-i-do-if-my-camera-does-not-power-on.md)
- [What do I do if a part of my kit is broken?](https://help.docusketch.com/docs/what-do-i-do-if-a-part-of-my-kit-is-broken.md)
- [Hardware warranty](https://help.docusketch.com/docs/hardwarewarranty.md)
- [How to update the DocuSketch app?](https://help.docusketch.com/docs/how-to-update-the-docusketch-app.md)
- [What do I do if my DocuSketch App keeps crashing?](https://help.docusketch.com/docs/what-do-i-do-if-my-docusketch-app-keeps-crashing.md)
- [What do I do if a feature on the app is not working as expected?](https://help.docusketch.com/docs/what-do-i-do-if-a-feature-on-the-app-is-not-working-as-expected.md)
- [I only see a blank screen on my DocuSketch web portal. What to do?](https://help.docusketch.com/docs/i-only-see-a-blank-screen-on-my-docusketch-web-portal-what-to-do.md)
- [What do I do if a feature I need is not working as expected?](https://help.docusketch.com/docs/what-do-i-do-if-a-feature-i-need-is-not-working-as-expected.md)
- [I can't log into my other account. What can I do?](https://help.docusketch.com/docs/i-cant-access-my-account.md)
- [I didn’t receive my password reset email](https://help.docusketch.com/docs/i-didnt-receive-my-password-reset-email.md)
- [How to deactivate an account](https://help.docusketch.com/docs/how-to-deactivate-an-account.md)
- [How to change ownership of the account?](https://help.docusketch.com/docs/how-to-change-ownership-of-the-account.md)
- [How to set permissions?](https://help.docusketch.com/docs/how-to-set-permissions.md)
- [Rearranging the accounts](https://help.docusketch.com/docs/rearranging-the-accounts.md)
- [My payment failed](https://help.docusketch.com/docs/my-payment-failed.md)
- [What payment options are available?](https://help.docusketch.com/docs/what-payment-options-are-available.md)
- [I need to update my card information](https://help.docusketch.com/docs/i-need-to-update-my-card-information.md)
- [My subscription wasn’t updated as requested](https://help.docusketch.com/docs/my-subscription-wasnt-updated-as-requested.md)
- [How can I change my subscription plan?](https://help.docusketch.com/docs/how-can-i-change-my-subscription-plan.md)
- [How to request a refund?](https://help.docusketch.com/docs/how-to-request-a-refund.md)
- [How to export my invoices?](https://help.docusketch.com/docs/how-to-export-my-invoices.md)
- [I cannot upload my project](https://help.docusketch.com/docs/i-cant-upload-my-project.md)
- [My project was not fully uploaded](https://help.docusketch.com/docs/my-project-wasnt-fully-uploaded.md)
- [My comments are missing in the 360° image](https://help.docusketch.com/docs/my-comments-are-missing-in-the-360-image.md)
- [I do not see all my projects on the projects list](https://help.docusketch.com/docs/i-dont-see-all-my-projects-on-the-project-list.md)
- [My projects are not loading. What can I do?](https://help.docusketch.com/docs/my-projects-arent-loading-what-can-i-do.md)
- [My project does not show the timelines](https://help.docusketch.com/docs/my-project-doesnt-show-the-timelines.md)
- [My project is missing. What can I do?](https://help.docusketch.com/docs/my-project-is-missing-what-can-i-do.md)
- [How to Convert Xactimate (ESX) Profiles](https://help.docusketch.com/docs/how-to-convert-xactimate-esx-profile.md)
- [I Uploaded Additional 360° Images to My Project. Why is the Sketch not Updated?](https://help.docusketch.com/docs/i-added-additional-images-to-my-sketch-why-is-it-not-updated.md)
- [The Sketch is Off. What to Do?](https://help.docusketch.com/docs/the-sketch-is-off-what-to-do.md)
- [Why Do I See Void Rooms in ESX Files?](https://help.docusketch.com/docs/why-do-i-see-void-rooms-in-esx-files.md)
- [How to Cancel My Sketch Request?](https://help.docusketch.com/docs/how-to-cancel-my-sketch-order.md)
- [Why Are My Sketch Measurements Inaccurate?](https://help.docusketch.com/docs/why-are-my-sketch-measurements-inaccurate.md)
- [How to Hide and Unhide Interface in 360° Player](https://help.docusketch.com/docs/how-to-hide-and-unhide-interface-in-360-player.md)
- [I Do Not Receive Notification Emails From DocuSketch](https://help.docusketch.com/docs/im-not-receiving-notification-emails-from-docusketch.md)
- [How To Find My Project?](https://help.docusketch.com/docs/how-to-find-my-project.md)
- [How to Find Tutorials in the 360° Player](https://help.docusketch.com/docs/how-to-find-tutorials-in-360-player.md)
- [How to Cancel an Estimate Request?](https://help.docusketch.com/docs/how-to-cancel-an-estimate-request.md)
- [DS1 Camera FAQs](https://help.docusketch.com/docs/ds1-camera-faqs-1.md)