Rearranging the accounts

Rearranging user accounts comes in different forms:

1. Switching the main admin user account.
2. Switching the office user account.

To do either of the two, we highly recommend that you reach out to our help desk at help@docusketch.com or at 888-400-8858 extension 2 for support.

Kindly see Admin Section Overview for reference on how the hierarchy structure looks like and how it works. 

We will need the following:

1. Original Username Email you need changed.
2. New Username Email you need to switch it to.

Note that:

• If the account exists, we will swap their roles. 
• If the user account doesn't exist, we will create a new user account then swap their roles.