How to cancel my sketch order?

You may cancel your sketch request within approximately an hour or two (business hours) after requesting your sketch. Provided that the request was sent in within business hours, our team should still be able to cancel your sketch.

You may send in a request through the helpdesk at help@docusketch.com, call us at (888)-400-8858 extension 2 or chat with us through the DocuSketch mobile app or here.

Please note that sketches that are already produced on the backend can no longer be cancelled. This means, that if you request your sketch to be cancelled and the sketch has already been partially completed, we can no longer cancel your sketch.