Open Web Portal. Select the "Users" tab in the top navigation bar and click the "Add user" button:

Fill in all the necessary fields:
.png?sv=2026-02-06&spr=https&st=2026-09-14T12%3A16%3A17Z&se=2026-09-14T12%3A27%3A17Z&sr=c&sp=r&sig=owJeqBOmC538sP9ZNTBulB9tMJmNbwfwi1zwugdb%2Fac%3D)
If you need assistance understanding project access, please read our article — Understanding Project Access Levels.
Click the "Add" button when done:
.png?sv=2026-02-06&spr=https&st=2026-09-14T12%3A16%3A17Z&se=2026-09-14T12%3A27%3A17Z&sr=c&sp=r&sig=owJeqBOmC538sP9ZNTBulB9tMJmNbwfwi1zwugdb%2Fac%3D)
The new user will appear on the users list:
.png?sv=2026-02-06&spr=https&st=2026-09-14T12%3A16%3A17Z&se=2026-09-14T12%3A27%3A17Z&sr=c&sp=r&sig=owJeqBOmC538sP9ZNTBulB9tMJmNbwfwi1zwugdb%2Fac%3D)
The new user will receive an email to set the password for their account.