Hardware Related Issues

If you are having trouble connecting your camera or getting an error message "No connection with your camera," here are some things that you can try to do. 1. Check if the camera is switched on. To check if your DS1 camera is switched on, s...

DS1 Camera password can be found on the camera's LED screen. 1. Swipe down on the main screen: 2. Select the cog icon : 3. Select " Wi-Fi Settings :" 4. You may see the current WiFi password there:

1. Swipe down on the main screen: 2. Select the cog icon : 3. Scroll down and select " SD Card :" 4. On the next screen, select Format . Press the red check box to clear all contents inside the camera: Note : This step ...

You may switch off the camera's auto sleep feature by following these steps: 1. Swipe down on the main screen: 2. Select the cog icon : 3. Select " Auto Sleep " and update it to " Never :" Note : This helps keep the camera fr...

The shooting mode can be switched via the following two ways: Tap the shooting mode icon at the bottom of the screen: Swipe left or right from the center of the screen:

Keeping your DS1 Camera firmware up to date ensures optimal performance, stability, and access to the latest features. Follow these steps to connect your DS1 Camera to the Insta360 app and update the firmware. Step 1: Connect your DS1 camera to ...

If you are having trouble connecting your camera or getting error message "No connection with your camera," here are some things that you can try to do.  Check if the camera is switched on To check if your camera is switched on, take a ...

How it works Taking pictures with the 360 camera takes up space internally within the camera. It creates a copy on the DocuSketch app and the camera thus filling up the camera. Once the camera is full, it may cause errors when attempting to t...

Install the MadVenture app on your device.  You may search for the app on the  App Store (iOS)  or  Google Play (Android)  by typing “MadVenture 360” and o pen the app on your device: Connect to the MiSpher...

There might be different reasons why you're getting errors when taking pictures. Take a look at the information below to learn what you can do to solve the issue. Check if the camera is connected to your device If you need help with connectin...

There are several things you can do if your camera will not power on: Check camera power.  It could be that the camera is low on power. Plug the camera in to a charger for 1-2 hours and power it on to see if it works after charging. ...

In case a part of your kit is broken, check if your hardware is under warranty for replacement by reaching out to our help desk at help@docusketch.com or at 888-400-8858 extension 2. To learn more about hardware warranty policy, check our Ha...

DocuSketch hardware warranty policy Our goal is to deliver quality products to all of our customers. Our team inspects and tests the quality and performance of each product before shipping. Warranty coverage for Ricoh cameras ...