My tour wasn’t fully uploaded
  • 28 Mar 2023
  • 1 Minute to read
  • PDF

My tour wasn’t fully uploaded

  • PDF

Article summary

What could have gone wrong

Here is a list of the most common reasons why a tour hasn't been fully uploaded:

  • Battery died during upload.
  • Screen locked during upload.
  • Received phone calls or texts while uploading.
  • Slow upload speed.
  • Internet connectivity issues.

How to resolve the issue

All you need to do is to upload the tour again. Here's how:

If you see the "Upload needed" tag on the top left hand side of the tour thumbnail, tap on the 3 dots at the bottom right corner of the tour thumbnail and select "Upload:"

Please note that you can only upload the tour again if you see the yellow "Upload needed" status:

If you are not seeing this indicator, you may need to do the following:

  • Add additional images to your tour if necessary.
  • Update the tour details to trigger this status (change tour name, add comments, etc).

Please read our "How to update the tour information and details?" article to learn more about making changes to your tour.


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