What do I do if a feature on the app is not working as expected?

  • Updated on Oct 30, 2024
  • Published on Mar 9, 2023
  • 1 minute(s) read
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There are several things you can try to do in case the feature you need doesn't work as expected:

  • Reinstall the DocuSketch app.
  • Update your mobile device operating system.
  • Check if the app works under a different profile account.
  • Check if the app works on a different device.
  • Reach out to help@docusketch.com through our chat line or phone line at 888-400-8858 to report a bug or an issue.