What do I do if a feature I need is not working as expected?

There are several things you can try in case the feature you need in the web portal doesn't work as expected:

• Use incognito (private) mode in your browser.
  
• Open the feature in a different browser.
  
• Log in under a different account.
  
• Check if the feature works on a different computer.

If all of the above fails, please contact our help and support line at help@docusketch.com or call 888-400-8858.