What do I do if a feature I need is not working as expected?

  • Updated on Jun 22, 2023
  • Published on Mar 9, 2023
  • 1 minute(s) read
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There are several things you can try in case the feature you need in the web portal doesn't work as expected:

  • Use incognito (private) mode in your browser.
  • Open the feature in a different browser.
  • Log in under a different account.
  • Check if the feature works on a different computer.

If all of the above fails, please contact our help and support line at help@docusketch.com or call 888-400-8858.