--- title: "How to Order a Camera Kit?" slug: "how-to-order-a-camera-kit-2" updated: 2026-01-26T08:58:32Z published: 2026-01-26T08:58:32Z canonical: "help.docusketch.com/how-to-order-a-camera-kit-2" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.docusketch.com/llms.txt > Use this file to discover all available pages before exploring further. # How to Order a Camera Kit? ## On Web Portal To order a camera kit, you have to be logged in under your Owner account of your hierarchy. After logging in, click on your profile icon and choose the "**Order camera kit**" option: ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/4(16).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) **Note**: If you do not have access to the Owner account, we recommend getting in touch with the Owner user first. ### USA The process of ordering an additional camera kit differs depending on whether your account uses the Zoho or FastSpring billing system. **Note**: For additional context on the differences between the Zoho and Fastspring, please see [How To Read Invoices](https://help.docusketch.com/docs/reading-invoices). #### Zoho USA customers that are utilizing Zoho billing system are redirected to the following additional camera kit order page: ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/1(118).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) **Note**: In case you prefer to change the shipping or billing address, please contact [help@docusketch.com](mailto:help@docusketch.com). #### Fastspring USA customers that are utilizing Fastspring billing system are redirected to the following additional camera kit order page where they are asked to fill in all the pertinent fields and choose the number of camera kits they need: ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/2(95).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) ### Canada Automatic camera kits order are not available for Canada at the moment. To place an order, please contact [canada@docusketch.com](mailto:canada@docusketch.com): ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/2(49).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) ## On DocuSketch Landing Website **Note**: Before using this method, please make sure that you have the authority within your company to order additional camera kits or have other legitimate reasons to do so. Go to the [DocuSketch Landing Website](https://docusketch.com/). Go to the [DocuSketch Landing Website](https://docusketch.com/). Click the "**Features**" button and then select the "**360° Camera**" option: ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/5(4).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) Scroll down the page a little and click the "**Order Camera Kit**" button: ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/6(35).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) Fill out the order form and click "**Submit**" to place the order: ![](https://cdn.document360.io/44ab0a33-ef30-48c0-a1ca-99e5e06190eb/Images/Documentation/7(33).png?sv=2026-02-06&spr=https&st=2026-11-01T21%3A29%3A37Z&se=2026-11-01T22%3A29%3A37Z&sr=c&sp=r&sig=Z6aJPfSBeSZEhPhPvUeXvnHEnxWifPj5%2BvvhHmHDs1Q%3D) If you need further assistance, you may reach out to our support team through the DocuSketch app or our help center chat feature, contact us at 888-400-8858 or email us at help@docusketch.com. You may also contact your Account Manager to guide you through this process.