How to change ownership of the account?

To change ownership of an active DocuSketch account, you will need to send the following to our support desk at help@docusketch.com:

Step 1:

1. Emailed approval or consent from the previous owner. 
2. Current Username Email. 
3. New Username Email. 
4. Full Name of new owner. 
5. Contact Number.

Step 2:

• Once the details above are provided, an email will be sent to the new owner to agree to the current terms of service. 
• Please note that an account manager may reach out to you to discuss your plan as well. 
• We'll just need a written confirmation through email that you've read and agreed to the new terms of service.

Step 3:

• Kindly give us 24-48 hours to make the ownership switch for you. 
• Once completed, an email will be sent confirming the ownership change. 

Note: We may invite the new owner to an onboarding session to help them understand how to use the system effectively.