5 Essentials for Getting up and Running

Here are 5 essential things you should know to maximize your DocuSketch experience

1. Training is Key to Your Success!

We offer free training to help you learn and implement all of DocuSketch’s powerful features. Make sure you have your camera before scheduling. 
Schedule your training today!

2. Your Customer Success Manager is Here to Help!

Your Customer Success Manager is your go-to resource for guidance, support, and any questions you have along the way. 

3. Need Technical Support?

Our dedicated support team is here to assist with a variety of issues, including:

• App performance or functionality problems
• Hardware connection or setup issues
• Difficulties with uploading or syncing data
• General troubleshooting or technical guidance

You can contact us via email at help@docusketch.com and chat with us on the DocuSketch App from 7 AM to 9 PM EST. If you prefer to speak directly to a representative, call us at 888-400-8858, 9 AM to 6 PM EST, Monday to Friday. We're here to help!

4. We Offer Estimating Services!

Whether you're seeking additional support during peak times or ongoing assistance, we're here for you. However, it's essential to have a strong grasp of the platform first. To activate DocuSketch Estimating Services, you'll need to complete at least 5 projects to become familiar with its features before proceeding with the estimating services. This foundation is crucial to ensuring your success with DocuSketch Estimating Services. Contact your Customer Success Manager for more information.

5. Training, Again, Because It’s That Important!

We can’t stress this enough — training is the foundation for your success with DocuSketch. The more familiar you are with the tools, the more value you’ll get from the platform. Book your session today and set yourself up for success!
Schedule your training today!